April 2023 | Monthly Employee News

We're a few weeks into Q2 and I am truly energized by our team. In the Town Hall meeting last week we shared that - as a team - we have advanced the delivery of life-altering care for more than 100,000 patients so far and are well on our way to reaching our goal of 450,000 patients this year. This is made possible by all of you!

We are also making great progress against our employee engagement action plan, which was created as a result of all our listening sessions in Q1. The Employee Engagement Committee is leading the charge on the various subcommittees to address the areas of improvement that are most important to all of you. I encourage you to engage with this committee as we strive to make eHealth Technologies a great place to work. 

If you ever have any questions, please don't hesitate to contact me directly.

All my best,

"We enjoy working with you and are extremely grateful for all the hard work you and your team do to help our patients!"

-Shawna, Northwestern

Welcome to the Team!

Left to right: Tammy Cochran, Medical Outreach Specialist I; Lana Hernandez, Medical Fulfillment Specialist I; and Amber Lane, Medical Outreach Specialist I.

Left to right: Tam Lauterbach, Director of Information Security and Information Security Officer; Reichert Price, Medical Outreach Specialist I; and Sadeed Zeeshan, Junior Project Manager.

On the Move

Congratulations to the following individuals who received promotions!

Left to Right: Lissie Akley, promoted from Fulfillment Specialist 2 to Fulfillment Specialist 3; Kindra Gross, promoted from Outreach Specialist 1 to Outreach Specialist 2; and Mary Hawk, promoted from Outreach Specialist 2 to Outreach Specialist 3.

Left to Right: Tiffany Kenyon, promoted from Fulfillment Specialist 3 to Fulfillment Specialist 4; Adam Kilpatrick, promoted from Imaging Specialist 1 to Imaging Specialist 2; and Carla Lott, promoted from Fulfillment Specialist 2 to Fulfillment Specialist 3.

Left to Right: Christyne Santella, promoted from Fulfillment Specialist 3 to Assistant Operations Manager; Kaitlyn Stapleton, promoted from Assistant Operations Manager to Operations Manager; and Vinh Tran, promoted from Outreach Specialist 1 to Outreach Specialist 2.

Thank you for your service! 
Team members celebrating work anniversaries:

1 Year

Asif Ahmed 

Brittany Black

Tabitha Bryant

Billy Caraballo

Nihal Datrik

Rahul Deveruppala

John DuVal

Kindra Gross

Mandy Lovell

Todd Meyer

Wajid Mohammed 

Heather Ring

Lauren Stanley

Kim Stapleton

Majeed Syed

2 Years

Aman Baig

Satheesh Chitthaluru

Whitney DuVal

Vamshi Krishna

Jennifer Lawson

Tamika Mooney

Dominique Pressley

Devi Vishnubhatla

3 Years

Nagaraju Mamidala

4 Years

Ja'Nae Barron
Lacie Cole
Maria Jereza
Brianna Platt
Teresa Woods

5 Years

 Brittney Cortese (left) and Ausha Knight (right)

10 Years                     13 Years

Nick Spano (left) and Andrea Knapp (right)

15 Years

Michael Sciortino, Esq. (left) and Ann Marie Winder (right)

16 Years

Kristine McGrath

Congratulations to our sales team members - Chris Borgelt, Greg Starks, Kristine McGrath, Michelle Donowsky, and Steve Malta - for securing a new account and for expanding services within two existing accounts. We look forward to advancing the delivery of life-altering care for even more patients across the country. Well done, team!

• Methodist LeBonheur - Net New Transplant Account
• UCLA Post Kidney - Targeted Transplant Expansion
• Duke Survivorship - Targeted Oncology Expansion

Mental Health Awareness

May is Mental Health Awareness Month. According to the Centers for Disease Control and Prevention (CDC), mental health is an important part of overall health and well-being. Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make healthy choices. Mental health is important at every stage of life, from childhood and adolescence through adulthood.

eHealth Technologies has a "Mental Health Awareness and Support" section on the employee website, filled with awareness and support resources, stress relief exercises, and more - click here to check it out. (Password: eHealth@home)

Additional resource links:

Mental Health Awareness Toolkit

Mindfulness Relaxation Toolkit

If you find you need additional support, and/or have questions in general about mental health, talk to your HR representative and they will guide you in the right direction to help you get the support you need.

Our Q1 Workspace Decoration Contest has wrapped! We'd like to congratulate Bhavani Bathula and Amanda Hensley for receiving the most team member votes for "Most Creative" and "Best Theme" respectively. Thank you to everyone who voted - it truly made a difference. We hope you enjoy your amazing prizes!

The next contest wave is underway for Q2. If you submitted a photo in Q1, you're welcome to enter again! To enter the contest, decorate your space for the season or your favorite holiday in Q2 - or any way that shows your personality! Snap a photo and send it to BrilliantIdeas@eHealthTechnologies.com by June 30. Your peers will vote for their favorites, and the winners will get to choose from one of the prizes below:

• Beverage Gift Basket (Keurig Coffee Maker, Coffee Mug & Warmer Set, Starbucks K-cups, Beverage Tumbler)
• Tech & Comfort Gift Basket (Gaming Keyboard, Ergonomic Mouse, Wired Headset, Comfortable Footrest)
• Coffee & Espresso Maker
• 40x24” Standing Desk

Good luck!

Check out our blogs from Q1!

• Improving Clinical Processes and Care Delivery with a Trusted Record Partner
• One Proven Way to Reduce Patient Leakage
• Expedite Patient Care with Precise Pathology Requests

In case you missed it, we recently shared our objectives and key results for March - click here to read the full report. (PW: eHealth@home)

April is Diversity Month, which recognizes and celebrates the beauty of our unique cultures, backgrounds, and traditions. Earlier this month, we shared an all-staff email that highlights Diversity Month, as well as other important observances throughout the month - click here if you missed it! Members of our DEI Committee (Britta Adams, Sravya Datla, and Stacey Thomas) as well as a couple of our peers (Tayler Deel and Courtney Head) took an opportunity to share with us the observances that are so important to them and why. To be inspired by their reflections, click here (PW: eHealth@home)

The Employee Engagement Committee is currently working on creating subcommittees based on the five themes identified from the employee engagement survey. We are recruiting champions to lead each subcommittee and are currently looking for new members for all the subcommittees:

• Make sure that team members are paid fairly, recognized, and supported (with adequate training, career advancement opportunities, and management)
• Ensure quality and attainable metrics.
• Deliver working systems/Improve reliability of systems.
• Staff appropriately and stop requiring OT.
• Improve communication and provide it more frequently. 

Please email Jill Alvarado, Cari Bigelow, and Sara Sharrow by April 27 if you are interested in joining one of these subcommittees and include which you would like to join.

Thank you! 

Above: Katie Wheeler delivers donations to the Rush-Henrietta Area Food Terminal.

The Cares Committee has been busy! We recently sent an all-staff email highlighting our goals and ways everyone can participate throughout the year. To check out the causes we currently have on the calendar, click here! (PW: eHealth@home) Ahead of each event, a new message will be sent, and you can always check out the Events section on the employee website.

A quick update from the Cares Committee:

• Over the last month, we collected over $500 worth of donations between the Rochester and Duffield office events – with over 30 people participating in the donation drives!
• We are currently participating in Donate Life Month – approx. 30 people have participated and are entered into the SWAG basket raffle. Click here for more information on how you can enter by April 30!
• We've begun fundraising for our next event in Rochester - Stroll for Strong Kids - to benefit the Golisano Children's Hospital. The event is June 4. Click here to register to join our team to walk/run, donate as a virtual participant, or share on social media.

If you have any questions about any of the upcoming events, please contact us at Cares.Committee@eHealthTechnologies.com. 

Here are some snapshots of various team outings and activities throughout the last month. Thank you for your submissions!

 Above: Rochester, NY team members meet out at Jeremiah's Tavern!

Above: Duffield, VA team members support the Cares Committee by making donations to Family Crisis Support Services. Awesome job!

Have a photo or story you'd like to submit for a future employee newsletter? Send us an email at BrilliantIdeas@eHealthTechnologies.com!